FAQ 3
Q: When does the 30-day return period begin?
A: The thirty-day return period begins as soon as you take delivery of the Steel Door Armor package.
Q: If I damage Steel Door Armor and need to replace it, what should I do?
A: You may exchange the Steel Door Armor but it will be subject to a re-stocking fee.
Q: What is a re-stocking fee? A The re-stocking fee covers the handling and logistic expenses associated with returned items.
A: restocking fee will never be charged if there is a manufacturing defect with your product or if we made a mistake on your order. We want you to be satisfied with your experience so, please measure and order carefully and contact us if you have any questions.
Q: I started installing Steel Door Armor before I realized it did not fit my application. What should I do?
A: You may exchange the Steel Door Armor but your return may be subject to a re-stocking fee if there was an ordering error on your part.
Q: I have fully installed Steel Door Armor but decided I do not like it. What can I do?
A: You may return the Steel Door Armor within 30 days but your return will be subject to a re-stocking fee.
