Q: When does the 30-day return period begin?
A: The thirty-day return period begins as soon as you take delivery
of the Steel Door Armor package.
Steel Door Armor comes with a 30-day money back guarantee. If you
purchased your Steel Door Armor from us, a locksmith or an authorized
dealer and you are not completely satisfied with your purchase, you
are entitled to a full refund. To qualify for a refund, simply comply
with the following: (1) return the Product to Steel Door Armor at
the address listed postage prepaid, (2) include the original purchase
receipt stating the purchase date and purchase amount, (3) make sure
the Product is free from damage, alteration, abuse or misuse, and
(4) provide us your name and mailing address.
Q: If I damage Steel Door Armor and need to replace it, what
should I do?
A: You may exchange the Steel Door Armor but it will be subject to
a re-stocking fee.
Q: What is a re-stocking fee? A The re-stocking fee covers the handling
and logistic expenses associated with returned items.
A: restocking fee will never be charged if there is a manufacturing
defect with your product or if we made a mistake on your order. We
want you to be satisfied with your experience so, please measure
and order carefully and contact us if you have any questions.
Q: I started installing Steel Door Armor before I realized it did
not fit my application. What should I do?
A: You may exchange the Steel Door Armor but your return may
be subject to a re-stocking fee if there was an ordering error on
your part.
Q: I have fully installed Steel Door Armor but decided I do not
like it. What can I do?
A: You may return the Steel Door Armor within 30 days but your
return will be subject to a re-stocking fee.
